The Artisan Claremont at 410 South Indian Hill Boulevard, in Claremont

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About The Artisan Claremont

The The Artisan Claremont is a US national Real estate company located in Claremont, California. To figure out why customers choose The Artisan Claremont and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

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Reviews

  • 2
    Christina Bryant
    Posted Jul, 15 2019
    Five stars for the leasing managers and Ronnie the maintenance guy. They are lovely and incredibly helpful. They do everything within their power to make living here manageable. But the reality is that these apartments should not be on the market due to the large number of renovation and repair issues that must be addressed.

    Don't move in here. SpringHill has begun a long-term exterior renovation project in the hopes of addressing some of its issues. This project is currently only a few apartment building but will soon spread to the entire complex. Construction lasts from 7:30 AM - 6 PM Monday through Friday, and often includes Saturday as well. Apartments are unusable during those hours due to noise, dust, and debris. I am unable to work from home at all. I am unable to come home to my apartment during the day for lunch/letting out my dog/etc. without getting a migraine. Forget relaxing in your apartment or watching football on a Saturday... Renovations this major should not be done on apartments with tenants - they should have taken these apartments off the market. Most people have to park on the street now due to the construction. Patios and balconies are unusable for the foreseeable future. During the day, the grounds are covered in nails, broken building materials, debris, trash, and the various items that the construction crew leaves around. Construction staff is constantly coming in and out of apartments.

    The interiors of these apartments are meh and need a lot of work. Cabinetry and closets are strangely shaped and are falling apart. There is water damage in almost every cabinet in the apartment, which has caused warping and separating. Sinks and countertops need updating. My walls are a light grey - which is a nice touch - but the low, popcorn ceilings are pretty terrible. My flooring was replaced right before I moved in, so at least the carpet and laminate wood look nice. As of right now, apartments do not come with a refrigerator (apparently common in CA?!?), which is a pain in the butt, but at least you know ahead of time. Microwave and stove are average. One of the only places around here where you can bring your own full-sized washer. Downstairs porch/patio would be nice, if I could use it....

    Follow up: It rained for 1 day. Which, apparently in these apartments, causes water damage and roof leaks. Issues were exasperated by the fact that the roofing renovations were begun but not completed. So now, in addition to renovation construction, we all now have the luxuries of a water remediation team and asbestos remediation team coming in and out of our apartment trying to manage the damage, containment, and repair. In my apartment parts of 3 rooms are tented off, parts of walls and flooring cut into, and insulation removed. 3 massive dehumidifiers are running in my apartment non-stop, hiking up my power bill and making the temperature inside my apartment 80 degrees. Now added to the unusable space in my apartment: half my master, 1/4 of my second bedroom, and half of my kitchen. Other apartments faired far worse.

    It is dishonest to continue to lease apartments while performing large scale and constant maintenance and repairs. If an apartment needs this much structural work, it should not have residents living inside it.

    In summary: Out of the 8 months I've leased my apartment, I only had access to all of its square footage and all "amenities" (aka porches, parking lot, etc) for 5 weeks. I haven't spent a single day in my apartment where furniture was exactly where it was supposed to be, curtains were hung, and decor was on the walls. I live in a constant, chaotic construction zone, which is incredibly stressful. If you would like some semblance of a normal life in an apartment that feels like home, run, don't walk, to a different apartment complex.
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